Our Promise to You
At Travelobook, we want every traveler to book with peace of mind—knowing you’re getting the best available price on your flight.
If you find the same flight itinerary (including all taxes and fees) offered at a lower price on a major travel competitor’s website within 24 hours of booking with us, we’ll match that price by refunding the difference.
Prefer to cancel instead? You can also choose to cancel your booking with Travelobook for a full refund.
That’s our Travelobook Price Match Promise—your confidence, guaranteed.
What Qualifies as the “Same Itinerary”?
To be eligible, the itinerary must match exactly in all details, including:
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Airline(s)
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Flight number(s)
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Departure and arrival times
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Dates of travel
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Number of travelers
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Class of service or seat type
What Does “Available for Booking” Mean?
The lower fare must be publicly available and bookable online on a major U.S.-based Online Travel Agency (OTA) at the time you contact us.
Our agents must be able to verify the fare and its availability directly on the competitor’s site.
Which Websites Qualify as “Major OTA Competitors”?
For this policy, we recognize the following U.S. English-language websites as major competitors:
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Expedia.com
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Priceline.com
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Orbitz.com
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Travelocity.com
How to Request a Price Match
Email us at pmp@Travelobook.com within 24 hours of your booking and include:
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Your Travelobook booking number
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Details of the lower-priced itinerary (airline, flight number, dates, seat type, etc.)
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A screenshot or direct URL clearly showing the lower fare
Once verified, you can choose to either:
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Keep your booking and receive a refund for the price difference, or
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Cancel your booking for a full refund
Exclusions
Our Price Match Promise does not apply to:
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Membership-only or corporate rates
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Group or charter bookings
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Reward or redemption program fares
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Military, student, or government fares
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Promotional coupon codes not publicly available
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Vacation packages or “opaque” fares (where the airline is revealed only after purchase)
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Pricing errors, technical glitches, or auction-based rates
